{"id":806,"date":"2021-11-11T09:49:07","date_gmt":"2021-11-11T09:49:07","guid":{"rendered":"https:\/\/hotelroquino.es\/?page_id=806"},"modified":"2026-03-16T09:48:42","modified_gmt":"2026-03-16T08:48:42","slug":"politica-de-calidad","status":"publish","type":"page","link":"https:\/\/hotelroquino.es\/gl\/politica-de-calidad\/","title":{"rendered":"Pol\u00edtica de Calidade"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"806\" class=\"elementor elementor-806\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4277b500 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"4277b500\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1ac0ab05\" data-id=\"1ac0ab05\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6b260ac7 elementor-invisible\" data-id=\"6b260ac7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a608820 elementor-widget elementor-widget-heading\" data-id=\"2a608820\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de CALIDADE<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01f1820 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01f1820\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a332a5f\" data-id=\"a332a5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0862980 elementor-widget elementor-widget-text-editor\" data-id=\"0862980\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O <strong>Pol\u00edtica de Calidade e Sostibilidade do Hotel Roqui\u00f1o<\/strong> Est\u00e1 baseado na integraci\u00f3n da excelencia no servizo e da xesti\u00f3n responsable como piares estrat\u00e9xicos do noso negocio. O noso establecemento aplica un <strong>Sistema de xesti\u00f3n baseado na 'Q' de Calidade Tur\u00edstica<\/strong> de <span class=\"whitespace-normal\">Instituto de Calidade Tur\u00edstica Espa\u00f1ola (ICTE)<\/span>, de acordo coa norma UNE-ISO 22483:2020 para servizos hoteleiros e coa norma UNE-ISO 21401:2019 para a sustentabilidade na hostalar\u00eda tur\u00edstica.<\/p><p>O noso <strong>compromiso<\/strong> O obxectivo principal \u00e9 ofrecer un <strong>servizo seguro<\/strong>, <strong>profesional e personalizado<\/strong>, garantindo a satisfacci\u00f3n do cliente mediante a avaliaci\u00f3n continua da s\u00faa experiencia e o establecemento de obxectivos anuais de mellora. Operamos co principio de mellora continua, revisando regularmente os nosos procesos e garantindo o cumprimento de todos os requisitos legais e regulamentarios aplicables.<\/p><p><strong>Na esfera ambiental<\/strong>, implementamos iniciativas destinadas a reducir o impacto ambiental das nosas operaci\u00f3ns, aplicando medidas para <strong>eficiencia enerx\u00e9tica, optimizaci\u00f3n do consumo de auga e xesti\u00f3n e reciclaxe adecuada dos residuos,<\/strong> priorizando o <strong>Reducir, reutilizar e reciclar<\/strong>. Tam\u00e9n promovemos o consumo responsable e a conciencia ambiental tanto entre os nosos clientes como entre o noso persoal.<\/p><p>No <strong>esfera social e econ\u00f3mica<\/strong>, promovemos o <strong>traballo digno, igualdade de oportunidades, formaci\u00f3n continua e un entorno de traballo seguro e inclusivo<\/strong>. Traballamos con provedores locais e obtemos produtos sostibles, contribu\u00edndo as\u00ed ao desenvolvemento socioecon\u00f3mico da zona e promovendo a cultura e o patrimonio do destino.<\/p><p><strong>O noso enfoque est\u00e1 ali\u00f1ado cos principios da Axenda 2030 promovida por <span class=\"whitespace-normal\">Naci\u00f3ns Unidas<\/span><\/strong>, contribu\u00edndo activamente aos Obxectivos de Desenvolvemento Sustentable. A xesti\u00f3n do Hotel Roqui\u00f1o lidera esta pol\u00edtica, garante os recursos necesarios para a s\u00faa implementaci\u00f3n e asegura que se comunique, se comprenda e se revise de xeito regular, implicando empregados, provedores, socios e clientes nun compromiso compartido de calidade e sustentabilidade.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de CALIDAD La Pol\u00edtica de Calidad y Sostenibilidad del Hotel Roqui\u00f1o se fundamenta en la integraci\u00f3n de la excelencia en el servicio y la gesti\u00f3n responsable como pilares estrat\u00e9gicos de nuestra actividad. Nuestro establecimiento aplica un Sistema de Gesti\u00f3n basado en la Q de Calidad Tur\u00edstica del Instituto para la Calidad Tur\u00edstica Espa\u00f1ola (ICTE), [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-806","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Calidad | Hotel Roqui\u00f1o<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hotelroquino.es\/gl\/politica-de-calidad\/\" \/>\n<meta property=\"og:locale\" content=\"gl_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Calidad | Hotel Roqui\u00f1o\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de CALIDAD La Pol\u00edtica de Calidad y Sostenibilidad del Hotel Roqui\u00f1o se fundamenta en la integraci\u00f3n de la excelencia en el servicio y la gesti\u00f3n responsable como pilares estrat\u00e9gicos de nuestra actividad. 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