COVID-19 Protocol

This unexpected 2020 we have been forced to adapt to a situation that we do not yet know how long it will last and we hope to get out of it as soon as possible.

On June 22nd, after the confinement, we decided to reopen our Hotel Roquiño and of the A do borlo Gastronomic Space,

with the aim of offering the best safety and hygiene to our customers.

Since then, we have made a great effort to adapt all our protocols to comply with all the new regulations required by the health authorities at all times.

Mask use

For your safety and everyone's safety, the use of face masks is compulsory in all communal facilities.

Safety distance

You must keep a safe distance of 1.5 metres from other guests and hotel staff.

Hand hygiene

For safe entry you should sanitise your hands in the hydroalcoholic gel dispenser.

Disinfecting footwear

You should rub your shoes on the disinfectant mat we have at the entrance door.

Rules for the Use of Facilities and Conditions of Service

Thank you very much for your collaboration and WELCOME!

Reception

Reception hours from 7:00 a.m. to 11:00 p.m. hours.

Entrance room

Check-in time in the rooms from 15h onwards.

Exit room

Check-out time for rooms before 12 noon

Rooms

Remember to leave it during the daily cleaning. During the cleaning the room will be ventilated.

Cleaning

Floors, furniture and the bathroom will be cleaned with disinfectant products. The rooms are disinfected with our disinfectants. PestWorker Fogger (http://www.pestworker.com/es/pw35/) and we use OxVirin as virucidal (High level disinfectant effective against enveloped viruses (CORONAVIRUS) according to European Standard UNE EN 14476. Product included in the list of virucides recommended by the Ministry of Health against COVID-19. Through a powerful engine manufactured by Samsung with 1250W power, our equipment creates a strong air flow that circulates through the chemical tank and and pass through a specially designed nozzle to atomise liquids with microscopic particle sizes in the order of 30 microns. These microscopic particles behave differently in the air than larger particles or other objects, remaining suspended in the air for long periods of time. These particles, being in the air for longer periods of time, have a much better chance of reaching their target and even penetrating places where it is impossible to reach in any other way. reduce chemical consumption and seepage into the soil.
lenceria

Lingerie

The clean linen both the bed and the bathroom shall be fitted with when the room has already been sanitised completely. Our laundry service uses disinfectant OZONIT 40 for washing.

Staff

The cleaning staff has used all the measures of personal protection required by the LPRL.

Lift

You will not be able to access the lift in the company of other guests, with the exception of your companion or relative.

A do Borlo

Gastronomic space

Timetables

  • Monday to Thursday: 13:00 to 15:30 and 20:00 to 22:30.
  • Friday and Saturday: 13:00 to 15:30 and 20:00 to 23:00.
  • Sunday closed.

Breakfast services

Monday to Friday: 07:00h to 10.00h. | Saturday and Sunday: 07:30h. to 10:30h. Breakfast will be with pre-selection of the same. During the check in we will indicate you the procedure to follow.

Lunch and dinner service.

Monday to Saturday: 13:00h. to 15:30h. | Friday and Saturday: 20:00h. to 22:00h. You can consult the menu using the QR codes that you will have at your disposal in the installation itself in the website https://adoborlo.tucartadigital.com/

Please note that all the services, timetables and protocols The established rules may be modified in line with regulatory changes by the competent authorities.

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